Skip to content

Customer Leadership Forum

We are thrilled that you are interested in our upcoming Customer Leadership Forum! Please fill out the information on the form for each attendee so we can plan accordingly.

The event will take place at the Hyatt Regency Reston, located in Reston, Virginia. On October 2nd, we will have a welcome reception with hors d'oeuvre and drinks. October 3rd will feature a day full of sessions and discussion. 

 

Preview What Is Coming

The supply chain industry changes every day and every year. To succeed and meet customer demands, you have to keep up and make the most of the latest technology. Discover the new enhancements coming to Softeon software and processes that will help keep you on top.

 

Connect and Network

The Customer Leadership Forum will be attended by many professionals in the supply chain and fulfillment industry who partner with Softeon. Reconnect with old friends and forge new relationships. Members of the Softeon team will also be on-site to engage with.

 

Share Your Experience

You are the expert on your company's unique operations. Share how you use Softeon and what plans you have for the future. Softeon is your partner as you grow and succeed. Sign up to participate in a short video testimonial and get rewarded with a $100 Amazon Gift Card.

Please Register Below


Agenda

The agenda is subject to change.

Time

Speaker

Title

Monday, October 2nd

7:00pm to 10:00pm

 

Welcome Reception

Tuesday, October 3rd

7:30am

 

Breakfast

8:30am

Patrick Maley

Welcome 

8:40am

Jim Hoefflin

Softeon Vision: The Year of Transformation

9:40am

 

Break and Networking

10:10am

Suresh Bhaskaran

David Landau

Product Management and Roadmap Update

10:45am

Mark Fralick

Architecting for the Future

11:45am

 

Lunch

1:00pm

Brian Pier

Jack O'Malley

Solution Delivery and Customer Success

2:15pm

 

Break and Networking

2:45pm

Jim Hoefflin

Mark Fralick

Jack O'Malley

Brian Pier

Patrick Maley

Final Thoughts and Executive Q&A Session

3:30pm

 

 Conclusion


Speakers

Jim (1)

Jim Hoefflin
CEO | Softeon

Jim Hoefflin joined Softeon as Chief Executive Officer in November 2022. He has over 25 years of experience leading software businesses to achieve success. At Softeon, he focuses on ushering in the next generation of supply chain technology to deliver maximum value and delight our customers.

 

Untitled design

Patrick Maley
CRO | Softeon

Patrick Maley has served as Softeon's Chief Revenue Officer since April of 2023. With over 25 years in the supply chain industry, Patrick brings experience and expertise in valuable go-to-market strategies to help drive Softeon's growth and the related growth of our valued customers.

mark-circle

Mark Fralick
CTO | Softeon

GetUsROI founder Mark Fralick is now Softeon's Chief Technology Officer. Mark is focused on delivering the maximum ROI from each customer’s investment in distribution technologies and enabling organizations to choose and successfully deploy the best solutions for their needs.

 

Jack headshot

Jack O'Malley
VP of Account Management | Softeon

Jack O'Malley joined Softeon as Vice President of Account Management and Customer Success in February of 2023. Jack brings a background in account management, retail technology, workforce management, supply chain, and ERP.

 

suresh-circle

Suresh Bhaskaran 
Senior Director of Healthcare | Softeon

Suresh Bhaskaran joined Softeon in 2000. He leads the product development team. Suresh holds a Master of Engineering in Computer Applications from the College of Engineering, Guindy

 

Brian headshot

Brian Pier
VP of Solution Delivery| Softeon

Brian Pier is the Vice President of Solution Delivery at Softeon. Coming from GetUsROI, he is a creative and dynamic leader that brings in over 30 years of experience of establishing professional service teams, driving valuable sales operations, and increasing revenue.

 

david-circle

David Landau
Strategic Advisor | Softeon

David Landau is a supply chain software executive with 25 years of experience focused on the creation and delivery of product strategies and M&A as well coaching and team development. 

 


Event Details

Getting There

hotel-reston

Flying: Washington Dulles Airport (IAD) is around 15 minutes away from the Reston area. Other Washington DC area airports like Reagan National Airport (DCA) or Baltimore/Washington International Thurgood Marshall Airport (BWI) are also options to consider as you plan your travel.

Driving: Parking is available at the hotel at a rate of $16 per night.

More information on transportation can found on the hotel's website: https://www.hyatt.com/en-US/hotel/virginia/hyatt-regency-reston/resto/maps-parking-transportation

Venue and Lodging

hotel

The event will take place at the Hyatt Regency Reston:

1800 Presidents Street
Reston, Virginia, 20190

The deadline to book using the group rate for Softeon at the Hyatt Regency Reston has passed. To check if there are rooms still available, reach out to the hotel at (703) 709-1234 or use the hotel website.

There are additional hotels in the Reston Town Center area that are also options.


Questions?

If you have any questions, please reach out to VP of Account Management Jack O'Malley at jomalley@softeon.com.